Courses

<p>Learn to increase front office efficiency and help sales grow with the knowledge and skills gained from the completion of this module. Topics include revenue management and the latest technology applications. This module shows how front office activities and functions affect other departments and focuses on how to manage the front office to ensure the property’s goals are met.</p>

<p>This course lays the groundwork for a basic understanding of beverage operations by explaining the beverage service process, describing the types of positions commonly found in beverage operations, and focusing on such beverages as beer, spirits, and wine. Included in the course are instructions on responsible alcohol service, supervisory techniques, and procedures for entry-level beverage service positions.</p>

<p>This course takes a management perspective in explaining the organisation and structure of hotels, restaurants, casinos, cruise lines, and clubs. It further examines related topics such as franchising, management contracts, business ethics, human resources, and marketing. The hospitality industry’s impact on the national and international economy is examined.</p>

<p>Efficient housekeeping operations are a business imperative for any lodging operation. This module provides a thorough overview of housekeeping operations, which include hiring and retaining a quality staff, planning and organising the daily activities of the department, including the technical details required for cleaning each area of a typical lodging establishment</p>

<p>This programme aims to equip students with the necessary skills and knowledge to&nbsp;persue&nbsp;careers in the restaurant and Food &amp; Beverage field. &nbsp;Students will learn about the challenges that face food and beverage operations, procedures used in the purchasing process, and an understanding of food safety and risk management.</p><p>Qualifying learners will, through a combination of academic and work-integrated learning, acquire the necessary competencies required to fulfil roles in lower or middle-management positions within food and beverage industry.</p>

<p>This course is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core, leadership means setting goals, lighting a path, and persuading others to follow, but the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. By accepting the challenge to lead, you come to realise that the only limits are those you place on yourself.</p>

<p>This module presents a systems approach to food safety that answers public health concerns, reduces sanitation risks, and ensures satisfaction for food establishment guests, staff members, and owners. This online food and safety course further explores the implementation of sanitation quality, cost control, and risk reduction standards in a food service operation.</p>

<p>Although it does take plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention to detail, adaptability, effective delegating, and a lot of work. This self-paced course will walk you through the process of event management, from the beginning stages of planning, to the final touches (like decorations, food, and music). While this course is specifically for corporate event planning, the elements here can also be applied to more personal event planning. Essentially, we’ll be creating an effective and well planned design that is ready for implementation and can be used over and over again.</p>

<p>This course explores the importance of retail operations to spas, how to manage them, design them, choose and sell products, market a retail area, and open a new retail operation. It fully explores retail planning, inventory management, maximising profits, sales and service, visual merchandising, and marketing within the spa environment. This course will help aspiring spa professionals increase their retail knowledge and understanding of vendor partner relationships.</p>

<p>Students who have completed this Specialisation Package are competent to apply hospitality-specific frontline and management skills within the rooms and food and beverage divisions. The programme introduces students to the hospitality industry and proceeds to cover the management of front office, housekeeping operations, facilities management, food and beverage management as well as general supervision.</p>

<p>An excellent presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this course, you will master the skills that will make you a better speaker and presenter.</p>

<p>This course examines how the food and beverage operation is planned, implemented, and evaluated. Students learn how to build business through effective marketing strategies, how to satisfy the food-quality and nutritional demands of guests, and how to increase profits by maximising service, productivity, and the use of technology.</p>