Courses
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<p>This course presents a systematic approach to human resources management in the hospitality industry. Students will analyse contemporary issues and practices in the field of human resources management. Areas covered include employee supervision, leadership and management, training and development of employees as well as managing technology in the hospitality industry.</p>
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<p>Students who have completed the Specialisation Package in Rooms Division Management are competent to apply hospitality-specific frontline and management skills within the rooms division. This programme introduces students to the hospitality industry and proceeds to cover the management of the front office, housekeeping operations, facilities management as well as general supervision.</p>
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<p>Students who have completed this Specialisation Package are competent to apply hospitality-specific frontline and management skills within the rooms and food and beverage divisions. The programme introduces students to the hospitality industry and proceeds to cover the management of front office, housekeeping operations, facilities management, food and beverage management as well as general supervision.</p>
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<p>This programme introduces a thorough look at club management, introducing students to general club management and governance, leadership, marketing, and human resources, and such operational areas as food and beverage operations, entertainment, financial management, club technology, and sports and recreation programs.</p>
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<p>This course explores the resort industry from concept and development to management and operations. Learn about types of resorts, resort history, facilities planning, personnel organisation, front and back of house management, resort marketing and sales and the future of resorts.</p>
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<ul> <li>This programme is for students who would like to get their foot into the hospitality industry and equip themselves for a frontline or entry level management position. Students will learn about housekeeping and front office operations and demonstrate an understanding of hospitality-related financial management, accounting, and inventory.</li></ul>
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<p>Students achieving the specialisation package in Food and Beverage Management are competent to apply hospitality-specific frontline and management skills within the food and beverage department. Additional areas covered include supervision, food safety, planning and control for food and beverage operations, and purchasing.</p>
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<p>This programme aims to equip students with the necessary skills and knowledge to persue careers in the restaurant and Food & Beverage field. Students will learn about the challenges that face food and beverage operations, procedures used in the purchasing process, and an understanding of food safety and risk management.</p><p>Qualifying learners will, through a combination of academic and work-integrated learning, acquire the necessary competencies required to fulfil roles in lower or middle-management positions within food and beverage industry.</p>
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<p>Learners who complete this programme will be equipped with the knowledge, skills, core abilities and the underlying theory that would be required of them in the field of modern Hospitality Management. This programme aims to emphasize professionalism, leadership and strong management discipline, and to lay a foundation for future career advancement in the hospitality industry.</p><p>This programme will allow students to reach their full potential, develop their knowledge and skills and enter a competitive and challenging workplace environment with confidence based on the required competence and knowledge.</p>
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<p>The hospitality industry makes a significant contribution to the national and global economy. Food and beverage establishments, which<br>fall under the umbrella of the hospitality industry, have enjoyed increased exposure and success over the last few decades. This has<br>lead to an increased demand for skilled and knowledgeable staff to work and manage an array of business models. From hotel<br>restaurants, bars and coffee shops, to food trucks, diners, drive-through’s and pop-up restaurants. Working at a food and beverage<br>establishment requires innovation, dedication and discipline.<br>Competent managerial staff who have operational experience and skill and the knowledge to manage food and beverage<br>establishments, are in-demand globally. Students achieving this qualification, have the skills and experience, to work in food and<br>beverage establishments and have the knowledge and confidence to manage such operations, and establishments.<br>Delivered as a distance learning programme, qualifying learners, through a combination of academic and work-integrated learning,<br>acquire the necessary competencies required to fulfil roles in lower- or middle-management positions within the food and beverage<br>industry.</p>
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<ul> <li> <p>This course introduces students to the world of spas, taking a comprehensive look at subjects ranging from the history and cultural development of spas, to spa terminology and financial realities. The course takes students through a typical day from a spa director’s perspective, examines the qualities of outstanding service, and discusses industry trends and future directions.</p> <p>Students achieving this qualification are competent to apply hospitality-specific frontline and management skills with specific focus on spa management.</p> </li></ul>
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<p>This programme introduces students to the world of spas, taking a comprehensive look at subjects ranging from the history and cultural development of spas to spa terminology and financial realities. Other areas include retail management and general supervision.</p>
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